Construction Business Management

This course will return in 2024 - check back for dates soon or contact the office at office@nrca.ca

Product Overview

Construction owners, managers, estimators, supervisors and staff will learn how to improve management and systems of their construction company. Specifically how to do strategic and business planning in construction including marketing, HR management, operations and financial planning.

Learning Outcomes

  • Understand the strategic planning process and how to implement it within their context
  • Understand the importance of a business plan and how to prepare one
  • Understand the participants within the construction industry – their roles, responsibilities and limitations
  • Understand the benefits of a participatory management culture
  • Formulate a marketing plan and understand the marketing mix
  • Develop a human resource management plan
  • Understand the employment cycle/process
  • Develop an employee performance evaluation system
  • Increase staff morale and engagement
  • Understand operational planning for construction companies
  • Formulate a financial plan, budgets, ratios and break-even analysis
  • Understand the importance of financial internal controls
  • Develop benchmarks and key performance indicators
  • Understand bonding and insurance for construction companies
  • Use risk management tools to identify risk and how to mitigate risk

Who Should Attend

Construction Owners, Project Managers, Estimators, Supervisors and Staf

Course Format

  • Live, Online, Instructor-led training. This is a highly interactive course facilitated by the instructor on the Zoom platform.
  • You will be expected to have your webcam on during the whole class and participate in break-out rooms, small-group discussions, and other activities with your instructor and classmates during the course.
  • Zoom access information will be provided to you in advance of the training by your instructor
  • Full attendance and participation in all four sessions is mandatory for course completion. If a student misses a class session, we are unable to transfer registration or provide a partial refund of the registration fees.

Course Requirements (Technology & Participation)

This course requires full face-to-face interaction and participation from both the instructor and students. In order to attend, you’ll must make sure you have the following:

  • Computer or laptop with webcam (webcams are mandatory): This course will involve 100% on-screen interaction with your instructor and classmates, reading/viewing on-screen content like slides or videos, and interacting via typing with questions or responses. For this reason, you must have a webcam and use a full computer/laptop, and we do not permit students to attend using a tablet or cell phone.
  • A quiet space with minimal distractions: Please plan to be fully engaged in the class, and clear your work schedule just as you would for attendance in an in-class program.

Industry Credits  

  • 2 Gold Seal credits awarded for attendance only; 5 credits awarded for both attendance and acceptable completion of additional assignment.
  • This course is worth 16 Informal Continuing Professional Development (CPD) credits as approved by BC Housing.
  • A printable, digital, course certificate will be issued to students via email 4-6 weeks after successful course completion.

Refunds or Transfers: 

  • Five (5) or more business days before the course start date: Full refund of registration fees or can be transfers to a different course date.
  • Less than five (5) business days before the course start date and course no-shows: No refunds or transfers to future course dates.
  • For a complete document on the NRCA Education Policies, click here

Other Policies: 

  • Substitution of another member of your company/team is permitted up to the course start date for no additional fee.
  • Unless otherwise stated, every person able to see, hear, and observe the virtual course sessions must be a paid participant. Non-compliance of this requirement will result in removal from the course. Refunds will not be issued to students who are removed from the course for non-compliance of this requirement.
  • If the NRCA has to postpone or cancel courses due to insufficient enrolment, NRCA will refund the registration fee or, if possible, the attendee may choose to move to an identical session in the future.