Contractor's Practical Guide To Change Order Management

$449.00
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Product Overview

Are you losing money on changes, schedule getting out of control, subcontractors not providing pricing on time, or owners not issuing change orders when they should? Are you leaving money on the table and overlooking recoverable change order cost items?

This course is a comprehensive and practical guide for managing one of the most critical areas of construction contracting: preparing, pricing, gathering, submitting, negotiating, and getting paid for all changes to construction projects. Walk away with a course manual that includes over 25 example checklists, forms, and letters – your blueprint for successful submittal of proposed change order pricing and issuance of change orders.

Learning Outcomes

  • Understand conditions that create change orders and be prepared for them
  • Learn the Request for Information (RFI) process and how to leverage RFI’s for answers and changes
  • Understand the Supplemental Instruction (SI) – a no cost, no time document and how to manage risk associated with improperly issued SI’s
  • Learn about contractual obligations of the change order process including overhead and profit, valid pricing periods and more
  • Learn the step-by-step change order process including:
    • Creating a master change control log
    • Managing subcontractors pricing including distributing, managing receipt of, reviewing, and returning pricing for correction
    • Managing and determining all internal company costs, including direct, indirect and consequential costs
    • Determining schedule impact and additional general conditions costs related to the proposed change, including time impact analysis and creating fragnets
    • Compiling and assembling all proposed change costs including internal, external and schedule impact costs
    • Learning the value of complete and comprehensive supporting documentation
    • Submitting the proposed change pricing package and the importance of submitting it on time
    • Understand the qualifications to add to proposed change order pricing to protect the contractor regarding the validity of the pricing duration as well as others
    • Managing the consultant and owner review and issuance of the change order
    • Understanding when the contractor needs to raise the flag by issuing first and second notices and then a “Notice of Delay”, if required, to the owner for prompt change order issuance
    • Managing the change orders and issuing subcontractor change orders
  • Understand and be prepared for common change order issues
  • Learn the risky business of change directives and the importance of submitting daily labour timesheets (example included) and costs
  • Learn the importance of issuing “zero dollar” subcontractor change orders to ensure that all subcontractors are working from the most current set of documents.
  • Learn about the cumulative impact of changes and how it is the contractor’s responsibility to be able to predict the future impact of current changes

Industry Credits  

  • This course is worth 2 gold seal credits.

Course Format

  • Live, Online, Instructor-led training. This is a highly interactive course facilitated by the instructor on a video platform.
  • You will be expected to have your webcam on during the whole class and participate in break-out rooms, small-group discussions, and other activities with your instructor and classmates during the course.
  • Course access information will be provided to you in advance of the training by your instructor
  • Full attendance and participation in all sessions is mandatory for course completion. If a student misses a class session, we are unable to transfer registration or provide a partial refund of the registration fees.

Course Requirements (Technology & Participation)

This course requires full face-to-face interaction and participation from both the instructor and students. In order to attend, you’ll must make sure you have the following:

  • Computer or laptop with webcam (webcams are mandatory): This course will involve 100% on-screen interaction with your instructor and classmates, reading/viewing on-screen content like slides or videos, and interacting via typing with questions or responses. For this reason, you must have a webcam and use a full computer/laptop, and we do not permit students to attend using a tablet or cell phone.
  • A quiet space with minimal distractions: Please plan to be fully engaged in the class, and clear your work schedule just as you would for attendance in an in-class program.

Refunds or Transfers: 

  • Five (5) or more business days before the course start date: Full refund of registration fees or can be transfers to a different course date.
  • Less than five (5) business days before the course start date and course no-shows: No refunds or transfers to future course dates.
  • For a complete document on the NRCA Education Policies, click here. 

Other Policies

  • Substitution of another member of your company/team is permitted up to the course start date for no additional fee.
  • Unless otherwise stated, every person able to see, hear, and observe the virtual course sessions must be a paid participant. Non-compliance of this requirement will result in removal from the course. Refunds will not be issued to students who are removed from the course for non-compliance of this requirement.
  • If the NRCA has to postpone or cancel courses due to insufficient enrolment, NRCA will refund the registration fee or, if possible, the attendee may choose to move to an identical session in the future.