Change Order Management

This course will return in 2024 - check back for dates soon or contact the office at office@nrca.ca

Product Overview

Changes are an inevitable part of the construction process but if not managed well, change orders can cause unnecessary project disruptions and lead to cost increases and schedule delays. This course will provide participants with best practices for successfully navigating this complex project management challenge.

Learning Objectives

  • Identify changes from the original contract
  • Document the changes
  • Price changes fairly and realistically
  • Present and negotiate changes collaboratively
  • Understand the importance of early detection of change orders
  • Negotiate delay claims caused by changes
  • Understand the wording within commonly used contracts eg., CCDC 2 and CCA 1
  • Develop a change order process for a construction company
  • Issue a notice of dispute
  • Proactively negotiate fair time and material rates at the bidding stage of a project

Who Should Attend

Construction Owners, Project Managers, Estimators, Supervisors, and Staff.

Course Format

  • Live, Online, Instructor-led training. This is a highly interactive course facilitated by the instructor on the Zoom platform.
  • You will be expected to have your webcam on during the whole class and participate in break-out rooms, small-group discussions, and other activities with your instructor and classmates during the course.
  • Zoom access information will be provided to you in advance of the training by your instructor
  • Full attendance and participation in all four sessions is mandatory for course completion. If a student misses a class session, we are unable to transfer registration or provide a partial refund of the registration fees.

Course Requirements (Technology & Participation)

This course requires full face-to-face interaction and participation from both the instructor and students. In order to attend, you’ll must make sure you have the following:

  • Computer or laptop with webcam (webcams are mandatory): This course will involve 100% on-screen interaction with your instructor and classmates, reading/viewing on-screen content like slides or videos, and interacting via typing with questions or responses. For this reason, you must have a webcam and use a full computer/laptop, and we do not permit students to attend using a tablet or cell phone.
  • A quiet space with minimal distractions: Please plan to be fully engaged in the class, and clear your work schedule just as you would for attendance in an in-class program.

Industry Credits  

  • This course is worth 1 gold seal credit.
  • This course is worth 8 Informal Continuing Professional Development (CPD) credits as approved by BC Housing.

Refunds or Transfers: 

  • Five (5) or more business days before the course start date: Full refund of registration fees or can be transfers to a different course date.
  • Less than five (5) business days before the course start date and course no-shows: No refunds or transfers to future course dates.
  • For a complete document on the NRCA Education Policies, click here

Other Policies: 

  • Substitution of another member of your company/team is permitted up to the course start date for no additional fee.
  • Unless otherwise stated, every person able to see, hear, and observe the virtual course sessions must be a paid participant. Non-compliance of this requirement will result in removal from the course. Refunds will not be issued to students who are removed from the course for non-compliance of this requirement.
  • If the NRCA has to postpone or cancel courses due to insufficient enrolment, NRCA will refund the registration fee or, if possible, the attendee may choose to move to an identical session in the future.