Product Overview
This course offers the critical basic skills and concepts needed to supervise a crew in the residential, institutional, commercial, industrial and civil construction sectors.
Supervisors play a key role in ensuring the job gets done on time, on budget and safely. This course will introduce you to all aspects of supervision, beginning with a discussion of the supervisor’s role and the skills required. Then, the supervision basics are covered: leadership vs. management, due diligence, communication skills, meetings, and handling disagreements and problems.
The course then examines the supervisor’s role with respect to safety, looking at inspections, investigations, and training. Human resource management comes next, including addressing personal problems and performance issues. The course introduces you to planning and scheduling, followed by productivity and quality, including problem-solving for quality outcomes.
The final section teaches you how to lead an effective work team by discussing concepts, motivation, and team performance.
Objectives
This course will provide you with the tools to help you:
- Build your supervisory skills
- Lead a work crew
- Communicate effectively
- Understand the supervisor’s role in safety and due diligence
- Develop and motivate teams
- Address performance issues
Audience
This course is intended for foremen and supervisors or any individual who wants to become a First Level Supervisor in any part of the country, in any sector (residential, industrial, commercial, institutional, pipeline, civil).
Certification Details
- A final mark of 100% is required in order to receive a certificate of completion.
Industry Credits
- This course has been accredited by the Canadian Construction Association (CCA) to five (5) credits towards Gold Seal Certification upon successful completion of this course. A final mark of 100% is required in order to receive a certificate of completion.
Course Length
This course takes approx. 14 hours of self-paced instruction to complete.
Available Formats
This course is available online in English and French.
Accessing Your Course
- Please note that course access is not immediate.
- If purchased during regular working hours, you can expect course access within 1 to 2 hours.
- If purchased after working hours, please expect to receive your course access the following business day.
- If purchased on the weekend, please note that you will not receive course access until the next regular business day.
Refunds or Transfers:
- Once activated or a pin has been issued: No refunds or cancellations are permitted once an order has been placed for an E-learning course.
- If not issued: Refunds or cancellations are permitted.
- If the pin has not been assigned to an account, it can be transfers between users.
- For a complete document on the NRCA Education Policies, click here.
Education Provider Information
This course is delivered through BuildForce Canada’s E-Learning Centre. BuildForce Canada provides Canada’s construction and maintenance industry with the information and resources it needs to meet and manage its workforce requirements. Focusing on three key areas — labour market information, recruitment and retention, and e-learning and skills development - their programs and initiatives have helped the industry build the capacity and capability required to meet current and future workforce demand since 2001. Learn more about BuildForce Canada online at www.buildforce.ca
