Product Overview
Leadership is a journey, and like any journey, there are essential elements that need to be packed. From there we need to choose a path to reach our envisioned destination. As we begin the journey it is important to know what matters to you, where you are, where you are going, and how you are going to get there.
This course designed to help you discover a more effective way of leading by starting with yourself and building outward through your team. From the inside out, this course will give you foundational skills to better understand your own leadership strengths, how to motivate others, and how to listen and communicate effectively to empower your team to achieve their goals and reach optimum outcomes.
What will you learn?
By the end of this course you will cover:
- Defining and Describing Leadership
- Identify your own definition of exemplary Leadership
- Identify the difference between Transactional and Transformational Leadership styles
- Define your Personal Values
- Build your own personal Leadership Vision
- Motivation
- Define Extrinsic and Intrinsic Motivation
- Maslow's Hierarchy
- Apply Catalysts for Motivation
- Accomplish goals
- Culture & Communication
- Communicate as a Leader
- Actively Listen
- Use Questioning vs Directing
- Apply Leadership behaviours that engage and empower
Recommended Prerequisites
We recommend that students have some experience in an entry-level, assistant, or junior leadership role either through employment or volunteer experience. Those with less experience are welcome to attend but may find it hard to appreciate the material without prior experience or context.
Industry Credits
- This course is a CCA Gold Seal Certified Course. Students will receive 2 Credits towards the program.
Course Format
- Live, Online, Instructor-led training. This is a highly interactive course facilitated by the instructor on a video platform.
- You will be expected to have your webcam on during the whole class and participate in break-out rooms, small-group discussions, and other activities with your instructor and classmates during the course.
- Course access information will be provided to you in advance of the training by your instructor
- Full attendance and participation in all sessions is mandatory for course completion. If a student misses a class session, we are unable to transfer registration or provide a partial refund of the registration fees.
Course Requirements (Technology & Participation)
This course requires full face-to-face interaction and participation from both the instructor and students. In order to attend, you’ll must make sure you have the following:
- Computer or laptop with webcam (webcams are mandatory): This course will involve 100% on-screen interaction with your instructor and classmates, reading/viewing on-screen content like slides or videos, and interacting via typing with questions or responses. For this reason, you must have a webcam and use a full computer/laptop, and we do not permit students to attend using a tablet or cell phone.
- A quiet space with minimal distractions: Please plan to be fully engaged in the class, and clear your work schedule just as you would for attendance in an in-class program.
Refunds or Transfers:
- Five (5) or more business days before the course start date: Full refund of registration fees or can be transfers to a different course date.
- Less than five (5) business days before the course start date and course no-shows: No refunds or transfers to future course dates.
- For a complete document on the NRCA Education Policies, click here.
Other Policies
- Substitution of another member of your company/team is permitted up to the course start date for no additional fee.
- Unless otherwise stated, every person able to see, hear, and observe the virtual course sessions must be a paid participant. Non-compliance of this requirement will result in removal from the course. Refunds will not be issued to students who are removed from the course for non-compliance of this requirement.
- If the NRCA has to postpone or cancel courses due to insufficient enrolment, NRCA will refund the registration fee or, if possible, the attendee may choose to move to an identical session in the future.
