Product Overview
Participants will improve their skills in leadership, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites.
The course is designed for construction owners, managers, estimators, and supervisors.
By the end of the course, you will be able to:
- Understand the differences between leadership, management and supervision
- Identify different leadership styles and approaches
- Apply different leadership styles to deal with various situations
- Be familiar with various motivational theories – Mazlow, Herzberg, MARS
- Understand how to enhance individual and group performance and engagement
- Understand different personality styles and how to communicate appropriately
- Effectively manage time
- Understand stress and how to manage it at work
- Have knowledge of substance abuse, recognition and prevention
- Conduct a successful toolbox talk
- Appropriately discipline and/or terminate staff
- Apply various negotiating skills
- Deal with difficult people, conflict and confrontation
- Use collaborative decision making skills
- Understand a systems approach to management of construction companies
Industry Credits
This course is worth 5 gold seal credits and 16 Informal Continuing Professional Development (CPD) credits as approved by BC Housing.
Course Format
- Live, Online, Instructor-led training. This is a highly interactive course facilitated by the instructor on a video platform.
- You will be expected to have your webcam on during the whole class and participate in break-out rooms, small-group discussions, and other activities with your instructor and classmates during the course.
- Course access information will be provided to you in advance of the training by your instructor
- Full attendance and participation in all sessions is mandatory for course completion. If a student misses a class session, we are unable to transfer registration or provide a partial refund of the registration fees.
Course Requirements (Technology & Participation)
This course requires full face-to-face interaction and participation from both the instructor and students. In order to attend, you’ll must make sure you have the following:
- Computer or laptop with webcam (webcams are mandatory): This course will involve 100% on-screen interaction with your instructor and classmates, reading/viewing on-screen content like slides or videos, and interacting via typing with questions or responses. For this reason, you must have a webcam and use a full computer/laptop, and we do not permit students to attend using a tablet or cell phone.
- A quiet space with minimal distractions: Please plan to be fully engaged in the class, and clear your work schedule just as you would for attendance in an in-class program.
Refunds or Transfers:
- Five (5) or more business days before the course start date: Full refund of registration fees or can be transfers to a different course date.
- Less than five (5) business days before the course start date and course no-shows: No refunds or transfers to future course dates.
- For a complete document on the NRCA Education Policies, click here.
Other Policies
- Substitution of another member of your company/team is permitted up to the course start date for no additional fee.
- Unless otherwise stated, every person able to see, hear, and observe the virtual course sessions must be a paid participant. Non-compliance of this requirement will result in removal from the course. Refunds will not be issued to students who are removed from the course for non-compliance of this requirement.
- If the NRCA has to postpone or cancel courses due to insufficient enrolment, NRCA will refund the registration fee or, if possible, the attendee may choose to move to an identical session in the future.
